Terms of Service

Last Updated: November 11, 2026

Welcome to Elovanti!

These Terms of Service ("Terms") govern your access to and use of the Elovanti website, including all products, services, features, and content available through our online store.

By accessing our website or purchasing from Elovanti, you agree to these Terms, subject to applicable law.

Please read them carefully before using our Services.

1. Overview

This website is operated under the brand name Elovanti.

Throughout the website, the terms "we," "us," and "our" refer to Elovanti.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.

By visiting our website or purchasing products, you agree to comply with these Terms and our applicable store policies.

2. Eligibility and Use of Our Services

By using our website, you confirm that you are at least 18 years old or have the legal capacity or necessary authorization to enter into a purchase agreement under applicable law.

You agree not to use our products or Services for unlawful or unauthorized purposes.

You must not:

• Violate applicable laws or regulations.

• Engage in fraudulent transactions.

• Submit false or misleading information.

• Attempt unauthorized access to our systems.

• Introduce viruses, malware, or harmful code.

• Interfere with website security or functionality.

• Infringe the intellectual property rights of Elovanti or third parties.

We reserve the right to restrict access or cancel transactions involving suspected fraud or misuse, where permitted by law.

3. Product Information

Elovanti makes reasonable efforts to provide accurate product descriptions, images, specifications, and pricing.

However, minor variations in color, appearance, dimensions, or packaging may occur due to manufacturing differences, lighting conditions, or screen settings.

We reserve the right to update product descriptions and correct inaccuracies when necessary.

Customers are responsible for reviewing product information before placing an order.

Nothing in this section limits rights relating to materially inaccurate descriptions, defective products, or products that do not conform to applicable legal requirements.

4. Pricing and Availability

All prices displayed on our website are subject to change without prior notice, except for orders already accepted at an agreed price.

Applicable taxes and shipping charges will be displayed during checkout where required.

Product availability may change without notice.

We reserve the right to:

• Correct pricing errors.

• Update product availability.

• Limit purchase quantities.

• Discontinue products.

• Refuse or cancel orders where legally permitted.

If an accepted order cannot be fulfilled, we will notify the customer and provide an appropriate refund or other remedy as required by law.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation does not necessarily mean that an order has been accepted.

We may review orders for payment authorization, product availability, fraud prevention, and fulfillment eligibility.

Elovanti reserves the right to reject or cancel orders for legitimate reasons, including:

• Suspected fraudulent activity.

• Incorrect or incomplete payment information.

• Product unavailability.

• Material pricing errors.

• Violations of these Terms.

If payment has been collected for an order that we cancel, the appropriate refund will be issued in accordance with applicable law.

6. Payment

All purchases must be completed using the payment methods available at checkout.

Customers agree to provide accurate, complete, and current billing and payment information.

Payments are processed through authorized third-party payment providers.

Elovanti does not guarantee the approval of any payment transaction.

We may suspend fulfillment while a payment is being verified or if a transaction is declined, subject to applicable legal obligations.

7. Order Processing and Shipping

Elovanti's estimated processing and delivery timelines are:

• Order Processing: 2–5 business days.

• Shipping and Delivery: 10–13 business days, depending on your location.

• Estimated Total Delivery: 12–18 business days.

Business days exclude weekends and public holidays.

These timelines are estimates and are not guaranteed delivery dates.

Delivery may be affected by carrier operations, customs procedures, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Where required by applicable law, we will notify customers of shipping delays and provide the applicable options to consent to a delay or cancel the order and receive a refund.

For additional information, please review our Shipping Policy.

8. Shipping Information and Customer Responsibility

Customers must provide accurate and complete shipping information during checkout.

Elovanti is not responsible, to the extent permitted by law, for delivery problems directly caused by incorrect or incomplete information supplied by the customer.

If a package is returned because of an incorrect address, refusal of delivery without a legally valid reason, or failure to collect the shipment, reasonable and documented additional shipping costs may apply where permitted by law.

Address corrections should be requested as soon as possible through our website's Contact Form.

We cannot guarantee address modifications after fulfillment begins.

9. Returns and Refunds

ALL SALES ARE FINAL, EXCEPT AS REQUIRED BY APPLICABLE LAW.

Elovanti does not accept voluntary returns, exchanges, or refunds for correctly fulfilled orders due to:

• Changes of mind.

• Personal preferences.

• Ordering the wrong item, color, or quantity.

• No longer needing the product.

• Finding a lower price elsewhere.

• Minor variations consistent with the product description.

Exceptions apply to defective, damaged, incorrect, incomplete, or undelivered products, and circumstances in which applicable law requires a return, cancellation, or refund.

All requests are reviewed in accordance with our published Refund & Return Policy.

Nothing in these Terms excludes or limits mandatory consumer protection rights.

10. Order Cancellations

Customers may request cancellation before an order enters fulfillment processing.

Once an order has been prepared for shipment or dispatched, cancellation may no longer be possible.

Cancellation requests must be submitted through the Contact Form on our website.

We will make reasonable efforts to accommodate eligible requests.

Any statutory cancellation or refund rights remain unaffected.

11. Lost, Delayed, or Undelivered Orders

If an order is delayed, lost, or not delivered, customers should contact Elovanti through the Contact Form.

We may review tracking information and investigate the shipment with the relevant carrier.

Depending on the circumstances and applicable law, an appropriate resolution may include:

• A replacement shipment.

• A refund.

• Another legally permitted resolution.

Elovanti will not deny legally required remedies solely because a third-party shipping carrier is responsible for a lost shipment.

12. International Orders and Customs

For international orders, customers may be responsible for customs duties, import taxes, and other government-imposed charges unless otherwise stated at checkout.

These charges are generally not refundable by Elovanti when collected directly by government authorities.

Customers are responsible for complying with applicable import requirements.

Mandatory consumer rights remain unaffected.

13. Intellectual Property

All content on the Elovanti website, including text, graphics, product photographs, logos, designs, videos, and other materials, is owned by Elovanti or its respective rights holders.

Unauthorized reproduction, modification, distribution, or commercial use of protected content is prohibited, except as permitted by law.

Nothing in these Terms grants users ownership of our intellectual property.

14. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by external companies.

These third parties may operate under their own terms and privacy policies.

Elovanti does not control independent third-party websites and is not responsible for their content or practices to the extent permitted by law.

We encourage customers to review third-party terms before using external services.

15. Customer Reviews and Submitted Content

If customers submit reviews, photographs, comments, or other content through our website, they confirm that they have the necessary rights to submit that material.

Customers must not submit unlawful, fraudulent, defamatory, or infringing content.

By submitting content, customers grant Elovanti a non-exclusive, royalty-free license to display, reproduce, and use that content in connection with our Services, subject to applicable law and any consent requirements.

We reserve the right to moderate or remove content that violates these Terms.

We do not guarantee that all customer-submitted content will be published.

16. Website Availability

We make reasonable efforts to maintain the security and availability of our website.

However, uninterrupted or error-free access cannot be guaranteed.

Temporary interruptions may occur due to:

• Maintenance.

• Technical updates.

• Hosting issues.

• Network disruptions.

• Cybersecurity incidents.

• Circumstances beyond our reasonable control.

We may temporarily restrict website access when necessary for security or operational purposes.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its informational content are provided on an "as available" basis.

We do not guarantee uninterrupted website operation or the absence of technical errors.

Product warranties, statutory guarantees, and consumer remedies remain subject to applicable law.

Nothing in these Terms disclaims warranties or protections that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Elovanti shall not be liable for indirect, incidental, special, or consequential damages arising from circumstances for which liability may lawfully be excluded.

This may include certain losses caused by:

• Temporary website interruptions.

• Third-party network failures.

• Unauthorized misuse of our Services.

• Events beyond our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, defective products, personal injury, or any other liability that cannot legally be excluded or restricted.

Mandatory consumer rights remain unaffected.

19. Fraud Prevention and Account Security

Elovanti may use reasonable security measures to identify and prevent fraudulent transactions, unauthorized account activity, and payment abuse.

We reserve the right to investigate suspicious activity and request reasonable verification where necessary.

Customers are responsible for maintaining the confidentiality of their account credentials.

We may restrict accounts or transactions associated with fraudulent or unlawful conduct, subject to applicable law.

20. Privacy and Personal Information

The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

Our store uses Shopify and may rely on authorized payment, fulfillment, analytics, and other service providers.

By using our Services, you acknowledge our privacy practices as described in the Privacy Policy.

For privacy-related inquiries, please contact us through our website's Contact Form.

21. Force Majeure

Elovanti shall not be responsible, to the extent permitted by applicable law, for delays or failures caused by extraordinary circumstances beyond our reasonable control.

These may include:

• Natural disasters.

• Government restrictions.

• Transportation interruptions.

• Labor disputes.

• Major telecommunications failures.

• International logistics disruptions.

• Other unforeseen events beyond our reasonable control.

We will make reasonable efforts to communicate with affected customers and resolve outstanding obligations.

This provision does not eliminate mandatory cancellation, refund, or consumer protection rights.

22. Changes to These Terms

Elovanti reserves the right to update these Terms to reflect changes in business operations, technology, legal requirements, or commercial practices.

Updated Terms will be published on our website with a revised effective date.

Changes will generally apply prospectively and will not retroactively remove rights associated with purchases already made.

Continued use of our website following valid notice of changes may constitute acceptance where permitted by applicable law.

23. Governing Law and Severability

These Terms shall be interpreted in accordance with applicable law.

For customers in the United States, relevant federal and state laws may apply.

For international customers, mandatory consumer protection rights provided by applicable local laws remain unaffected.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.

Nothing in these Terms limits rights that cannot legally be waived.

24. Contact Information

For questions about these Terms, orders, shipping, cancellations, refunds, or our Services, please contact our customer support team through the Contact Form available on the Elovanti website.

Please include your order number when contacting us about an existing purchase.

Our team will review your request and respond as soon as reasonably possible.

Thank you for choosing Elovanti!

We appreciate your trust and are committed to providing a secure, transparent, and reliable shopping experience.